Mind Finance ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our money transfer service.

1. Information We Collect

We collect the following information when you create an account or initiate a transfer:

• Identity information: Full name, username, email address, phone number
• Transfer information: Send/receive amounts, recipient details (name, phone number), payment method
• Financial information: Transaction history, wallet addresses (for crypto transfers)
• Technical information: IP address, browser type, device information, usage logs

2. How We Use Your Information

Your information is used to:

• Process and complete your money transfers
• Verify your identity and prevent fraud
• Comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations
• Send you transfer status notifications and important account updates
• Resolve disputes and provide customer support
• Improve and maintain our service

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Payment processors: Binance (crypto payments), M-Pesa (mobile money), banking partners — only the data needed to complete your transaction
• Regulatory authorities: When required by law, including anti-money laundering reporting obligations
• Service providers: Infrastructure and hosting providers operating under strict confidentiality agreements

4. Data Retention

We retain your account and transaction data for a minimum of 5 years after account closure, as required by financial regulations in the jurisdictions we operate in. You may request deletion of non-regulatory data by contacting us.

5. Data Security

We use industry-standard encryption (TLS/HTTPS) for all data in transit. Sensitive data such as passwords are hashed and never stored in plain text. Access to personal data is restricted to authorised personnel only. However, no system is completely secure — if you suspect unauthorised access to your account, contact us immediately.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to regulatory retention requirements)
• Object to or restrict certain processing of your data
• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at the address below.

7. Cookies

We use session cookies strictly necessary for authentication and security. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this will prevent you from logging in.

8. International Transfers

Mind Finance operates between Northern Cyprus and the Democratic Republic of Congo. By using our service, you acknowledge that your data may be processed in either jurisdiction. We take appropriate safeguards to ensure your data is protected regardless of where it is processed.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has created an account, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on our website. Continued use of our service after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data: